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FAQ’s
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1. What property management services do you offer in Banbury and the surrounding areas?
We offer two primary services:
Full Property Management (9% fee), which includes rent collection, maintenance coordination, property inspections, legal compliance, and more.
Rent Collection Only Service (7% fee), designed for landlords who want hassle-free rent collection, tenant arrears management, and rent statements.
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2. How much do your property management services cost in Banbury and the surrounding areas?
Full Property Management Service: 9% of monthly rent (7% for 5+ properties).
Rent Collection Only Service: 7% of monthly rent (5+ properties: 5%). Additional services like property inspections, inventory reports, and emergency call-outs are charged separately.
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3. Do you offer discounts for landlords with multiple properties in Banbury and the surrounding areas?
Yes, we provide discounts for landlords with 5 or more properties:
Full Property Management Service: 7% management fee instead of 9%.
Rent Collection Only Service: 5% rent collection fee instead of 7%.
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4. Are your property management fees VAT-inclusive in Banbury and the surrounding areas?
No, as a VAT-exempt property management company in Banbury and the surrounding areas, we offer VAT-free services, saving you 20% compared to larger VAT-registered property management firms.
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5. What is included in the Full Property Management Service in Banbury and the surrounding areas?
Our Full Property Management Service includes:
Rent collection & direct payments to landlords.
Maintenance coordination & contractor management.
Routine property inspections (quarterly or biannual).
Handling legal notices (late rent, etc.).
Compliance checks for EPC, gas safety, and electrical safety.
24/7 emergency tenant support (optional extra).
Two property inspections & two emergency call-outs included for free.
Free inventory report for tenant move-in and move-out.
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6. What does the Rent Collection Only Service include in Banbury and the surrounding areas?
Our Rent Collection Only Service includes:
Rent collection & direct deposit to landlords.
Monthly rent statements for full transparency.
Tenant arrears management & legal notices for late rent.
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7. What additional property management services do you offer in Banbury and the surrounding areas and their costs?
We offer the following optional add-ons in Banbury and the surrounding areas:
Property Inspections: £125 per visit.
Inventory Report: £250 per visit.
Emergency Call-Out Fee: £75 per incident.
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8. How do you ensure my property stays compliant with regulations in Banbury and the surrounding areas?
We ensure your property complies with gas safety, electrical safety, and Energy Performance Certificate (EPC) requirements. We use advanced software to track inspection dates and complete certifications at least 14 days before they are due.
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9. Do you offer emergency tenant support in Banbury and the surrounding areas?
Yes, we provide 24/7 emergency tenant support as an optional add-on. Tenants can contact us directly for urgent issues, and we respond swiftly. Unless you opt for the ‘Full Management Package’ and then you don’t need to worry as it is already included.
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10. How do you handle tenant damages at the end of a tenancy in Banbury and the surrounding areas?
We conduct a thorough move-out inspection to assess any damage beyond normal wear and tear. Any necessary repair costs will be deducted from the tenant’s deposit, and we ensure the process complies with legal requirements for deposit returns.
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11. How do I get started with your property management services in Banbury and the surrounding areas?
To get started, simply contact us for a free consultation. We'll discuss your property and tailor a property management package that fits your needs, with clear details on services, pricing, and expectations.
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12. Do you provide tenant-finding services in Banbury and the surrounding areas?
Currently, we do not offer tenant-finding services as part of our main property management packages. However, this can be arranged as an optional add-on or through trusted local partners.
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13. What happens if my tenant stops paying rent in Banbury and the surrounding areas?
We offer tenant arrears management, which includes sending legal notices for late rent. Our Rent Collection Only Service ensures timely payments, and for Full Property Management, we take proactive steps to address arrears.
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14. How often do you perform property inspections in Banbury and the surrounding areas?
We offer quarterly or biannual property inspections as part of our Full Property Management Service. Additionally, two inspections are included for free in our ‘Full Management’ package.
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15. How do you determine the rental price for my property in Banbury and the surrounding areas?
We perform a detailed property evaluation and market analysis in Banbury and the surrounding areas, considering the property’s condition, local market trends, and comparable rental prices to ensure your property is priced competitively.
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16. Do you handle legal notices and evictions?
Yes, we handle legal notices for rent arrears and late payments. For eviction services, we work with legal professionals to ensure compliance with the Renters' Rights Bill, effective in spring 2025.
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17. How do you manage property maintenance and repairs?
We offer comprehensive maintenance management in Banbury and the surrounding areas. Tenants can report non-emergency issues via the Arthur application, and for emergency repairs, tenants have direct access to us. We coordinate repairs through a trusted network of local contractors.
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18. How do you handle lease renewals?
We offer lease renewal services in Banbury and the surrounding areas at a fee of £240 (including VAT). We manage all necessary documentation and ensure both the tenant and landlord are satisfied with the terms.
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19. What is your process for managing the end of a tenancy?
At the end of a tenancy, we:
Conduct a move-out inspection and assess any damage beyond normal wear and tear.
Provide a fair estimate of repairs, which will be deducted from the tenant's deposit.
Ensure compliance with legal requirements for deposit returns within 10 days.
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20. Do you offer any incentives for first-time landlords in Banbury and the surrounding areas?
Yes! As a first-time landlord in Banbury and the surrounding areas, you may qualify for a discounted first month of management fees. This helps you get started with our property management services at a lower cost.
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21. Can you handle multiple properties in Banbury and the surrounding areas?
Yes! We specialize in managing multiple properties in Banbury and the surrounding areas and offer discounted fees for landlords with 5+ properties. We’ll create a custom strategy tailored to your portfolio.
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22. How do you ensure transparency in your pricing for property management?
We pride ourselves on clear, transparent pricing. There are no hidden fees, and all costs are clearly outlined upfront, so landlords know exactly what they are paying for with our property management services.
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23. How can I contact you for property management in Banbury and the surrounding areas?
You can easily contact us via our website or give us a call to discuss your property needs. We offer a free consultation to assess how we can best support you.
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24. What makes your property management services in Banbury and the surrounding areas different from larger firms?
No VAT – Saving you 20% compared to larger firms.
Competitive fees with free services like property inspections, emergency call-outs, and inventory reports.
Personalized service tailored to each landlord’s needs.
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25. How can your property management services help me grow my property portfolio in Banbury and the surrounding areas?
We actively support landlords looking to expand their property portfolio in Banbury and the surrounding areas by providing insightful investment opportunities.
Through our established network of local professionals, property data tools, and platforms like Rightmove and Zillow, we help identify buy-to-let and fix-and-flip opportunities that align with your financial goals.
While we don't offer financial advice, we can present property investment opportunities and market trends to help you make informed decisions.
Additionally, we help streamline your current properties, ensuring they are managed efficiently, so you have more time and resources to focus on portfolio growth.